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License & Subscription

Understand activation, subscription state, grace period and license-server outage protection.

License & Subscription

Commercial DokanMate installations are activated against the DokanMate License Server.

Installation-based licensing

The license is tied to the POS installation and licensed domain, not to individual cashier computers.

Billing grace

The standard billing grace period is 7 days. If a renewal remains unpaid after grace, operational access may be restricted while backup, billing and support access remains available.

License server outage grace

Temporary inability to reach the License Server is handled separately from billing status. A previously validated installation can use its cached signed entitlement for the configured temporary outage period.