Do not choose a POS from the feature count alone
A long feature list can hide the questions that matter after installation. Before buying POS software for a Bangladeshi retail business, ask the vendor to demonstrate these workflows.
Checkout and payments
- Can staff scan/search products quickly?
- Can the POS record Cash, bKash, Nagad and Card/Bank separately?
- Can one sale use split payment?
- Can it handle returns and exchanges without manual stock correction?
- Does it print the receipt format you actually use, such as 80mm thermal?
Stock and purchasing
- Does every completed sale update inventory correctly?
- Can you record purchases and supplier information?
- Can you track stock transfers between branches?
- Can the system handle the product variants your business sells?
Customers and Baki
- Can you see customer-wise due balance and payment history?
- Can you trace a due amount back to sales and payments?
Branches and staff access
- Can users be restricted to specific branches?
- Can customer access be separated from supplier access?
Ownership and recovery
- Can the business owner download a database backup without calling a developer?
- How are updates installed, and is a backup created before the update?
The final test
Ask for a live workflow: purchase stock, sell an item, take a partial payment or local payment method, create a due, transfer stock to another branch, make a return/exchange, change staff permissions and download a backup.
The vendor that can demonstrate the complete workflow is easier to evaluate than the vendor with the longest brochure.
